Our No-Nonsense Return & Refund Policy

Don't like your Warmly items? No problem!

Let us know within 30 days of receiving your purchase and we'll offer you an easy, free return (or a full refund). It's that simple.

And, of course, we'll pay all of your return shipping fees.

 

Full details below:

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:
Gift cards

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable):

- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.